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Core Claims

Contact Information

By Mail

Claims Department
James River Insurance Company
P.O. Box 27648
Richmond, VA 23261

By FAX

(804) 420-1058, Attention: Claims Department

By Phone

(804) 289-2712

   

Reporting a Claim?

New Claims must be reported in writing by Fax, E-mail or by mail.

New claims notices are not accepted by telephone.

If you are inquiring about an existing claim, please contact
your claims representative directly or call (804) 289-2712.